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REFILLS

Being a sustainable salon, we are constantly finding ways that we can save on our plastic usage so we have decided to offer a return and refill on all of our products for clients who cannot make it into the salon easily. Simply wash and dry your bottles and send them back to us for an easy refill. We will cover the cost of shipping in return if you are refilling 3 or more bottles as a thank you for refilling.

You save $5 a bottle when you refill.

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CANCELLATION POLICY

As part of our cancellation policy, when making your appointment we do require you to secure your appointment with your credit card. No prepayment will be taken, this is to secure your appointment only.
We require 24 hours notice to cancel, if you cancel within the 24 hours 50% of your appointment will be charged to the card on file.
We charge 100% for no shows.
We require 48 hours cancellation for larger appointments such as Balayage and Full Head of Foils.

We also understand that sometimes unforeseen circumstances can occur, on these occasions we will still charge you the cancellation fee but you are able to redeem and rebook your services and use this charge towards the appointment if booked within 7 days.
Both our time and your time are valuable, thank you for understanding.

If you do not want to put in your credit card details, please call the salon on 9986 3300 and we can make a note on your file.

FREE SHIPPING ON ALL ONLINE ORDERS OVER $100. REFILLS NOW AVAILABLE FOR HOME DELIVERY.

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Free shipping over $100 on all purchases on our online store, refills now available for home delivery.

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